All of our beautiful products are made entirely by hand, one at a time by a single Leather artisan, with love and care for their recipients. Should you find yourself in discomfort with your purchase, please don't hesitate to get in touch and we will happily offer you solutions, as refund upon return, replacement, while being open to any other suggestions to satisfy your needs.
This is a small business and our priority is satisfaction, trust and a strong bond between our customers and our creations.
For returns and/or replacements: Please contact within 3 days after receiving your package. You can return the package the following week. Please be aware that the product must not be used, worn or damaged - the 3 days for returning request is not for using the product, but to decide if it meets your ends.
If the package arrives damaged please don't hesitate to get in touch. You will gladly be offered a full refund or free replacement.
Customers are responsible for return shipping costs.