FAQ | Luckysevenleather
💬 Frequently Asked Questions
Honest answers, funny truths, and a few soft leather secrets.
❓ Can I request a custom or personalized order?
Yes, yes, yes! Custom is practically my middle name.
If you have an idea, a symbol, a special color—or you want to tweak an existing piece—I’ll do my absolute best to make it real. Handmade from scratch means endless possibilities.
📏 What size should I choose?
Most bracelets offer a size menu. For ready-to-ship pieces, they're adjustable and fit most average wrists.
Need help figuring it out? Send me a message. I’ll guide you through it!
🧽 How do I care for my bracelet?
Don't deep-fry it and you’re golden.
Avoid swimming and long soaks. Leather ages beautifully with love—just like wine and rebels.
Want bonus care points? A dab of leather conditioner now and then keeps it soft and happy.
🧼 Will the metal parts tarnish?
Tarnish is completely normal—especially with silver, brass, or copper. It’s not a flaw, it’s a story in progress.
Most of my pendants are oxidized or polished to resist it. If you see darkening, gently rub with the green side of a kitchen sponge. That’s it.
🧑🏭 Are your products truly handmade?
Every. Single. One.
Just by my hands, some stubborn thread, and a whole lot of meraki in my little studio in Greece. I do use a small laser engraver for personalizations — but the rest is 100% slow craft in the most basic way: cutting, shaping, painting, stitching, braiding, pendant casting.
🖌️ What if I want a color or design that’s not listed?
Message me! If I can make it, I will.
Custom color combos, alternate designs, unique engravings is what I live for.
⏳ How long until my order is ready?
Usually 1–3 business days.
I set 1–5 just in case life throws me curveballs (teenage boys, Greek holidays, unexpected errands, THE FLU).
Hand-painted designs take an extra day to dry completely before shipping.
📦 How is it packaged?
With love and sustainability in mind.
Your bracelet arrives in a recyclable cushioned mailer. It may look flat, but don’t worry!
Leather is like a loyal friend: it bounces back.
If it's a gift, let me know and I’ll make it extra special.
📍 Can I track my order?
Yes! All orders ship with A' Priority Registered or Tracked Airmail from Greece.
You’ll receive a tracking number once your package ships. You can follow its journey the whole way.
🌍 When will my order arrive?
By experience I can give you some estimated delivery times:
Greece: 2–4 business days
Europe: 4–7 business days
US/Canada: 7–15 business days
Australia: 15–25 business days
Sometimes things go smooth, sometimes they vacation in Chicago. Either way, they do arrive.
💸 Why are your prices different on Etsy (or other platforms)?
Great question and I'm glad you asked!
Here on my website, you get the lowest possible price — the price that covers my time, materials, and the meraki I pour into each piece.
Every other marketplace charges high fees, so I add those on top. Instead of charging a fixed (inflated) price everywhere, I keep it transparent.
So if you buy here, you’re not paying a platform. You’re supporting me directly and I’m deeply grateful for that.
🔁 What’s your return policy?
Returns are accepted within 14 days—just contact me first.
Items must be in original condition.
Custom or personalized pieces are non-returnable (they’re made just for you).
You’ll need to cover return shipping, but I’ll help avoid any hidden fees.
📮 Still have questions?
Reach out anytime! Email me at luckysevenleather@gmail.com. I’m always happy to help — even if it’s just figuring out what size your mysterious cousin might wear.
